Nieuws, artikelen, interviews
TNXTOutlook 2019 – Immersive interactions
In a world full of change… Consumer interactions rise to a new level. The experience economy finds itself a new definition and...
What it takes to be fully customer centric: combining an outward with an inward focus
Nowadays, customer centricity is a fashionable topic. It is essential that organisations are sensible towards their customers through...
TNXTOutlook 2019 – Better self; better world
In a world full of change… Consumers start to understand the current impact of human beings on our planet and raise their voice. People...
Why stories change behaviour
According to McKinsey’s research 70% of all transformation efforts fail [1]. Leading a transformation is not easy. Change managers usually...
The Next Outlook – Trend Report 2019
In a world full of change... one of the certainties is that The Next Organization offers you a yearly overview of the most important...
Taking a leadership role in digital ethics: the why, how and what
Imagine a vending machine blocking you from buying a snack because your health insurer has identified you and knows it will increase risk...
The Next Quarterly annual overview 2018
The second week of January 2019: a good moment to reflect on what we published last year in our online magazine The Next Quarterly. How...
Ikigai – the new promising attempt to integrate professional and personal purpose for organisational success
Many leaders, academics or just any person that is interested in the success of organisations have seen at least one model that...
How ethnography helps to flourish your business
Nowadays, organisations experience rapid environmental changes and harsh competition. To stay competitive, most organisations use...
How cooperation within dealer networks creates tailor-fit service-experiences for customers
In markets where manufacturers use dealers to sell their products, it is important for the manufacturer to strive for a good relationship...
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