Together with customers, we innovate and optimise business models
Continued development of digitalisation, automation, and artificial intelligence
Digitalisation
Digitally and structurally registering and making data available.
Automation
Carrying out processes, as long as the processes are defined, predictable and their course is certain. It delivers fast, cheap and consistent results.
Artificial Intelligence
Gathering additional information, analysing the body of information, recognising patterns, reasoning, deciding and thus quickly arriving at suggestions for insights, ideas and results.
Digitalisation, Automation and the deployment of AI (D-A-AI) are continuously and rapidly developing. AI inspires and forms a basis for capturing data and automation. Data then forms the basis for further AI applications and new explorations.
Generate ideas
AI generates insights, ideas, and results based on available data.
Define direction
People determine which insights are valuable, and build on them, making more data available and automating processes.
Structuring
Based on the insights and choices, we capture more digital data and automate processes. AI contributes to insights and further development.
Operation and further development
From the stable basis of data and automation, AI dynamically performs processes. AI also helps with insights for further development.
Approach
Identify business needs
To be able to make the right choice for the most suitable solution, we first map out the business needs together with our client. We determine how future business processes should be organised and, based on that, what digitalisation, automation and AI should do to successfully operationalise the new strategy. The business needs form the basis for the vision document with business requirements, a list of current and desired process descriptions, and an inventory of system solutions and suppliers with a request for proposal (RFP).
D-A-AI Solutions Selection
During the inventory process, we engage with potential suppliers to explore their offerings. Together with the client, we assess proposals based on previously established business requirements. Depending on business needs, solutions may involve reusing existing systems, integrating new systems, or a combination of standard and bespoke solutions. We invite the suppliers with the most suitable proposals for a pitch. Subsequently, we guide our client in selecting the best solution and conducting contract negotiations.
Implementing solutions
During implementation, we will determine the definitive project scope and project schedule together with the client and the chosen supplier. We will then build and test the solution in order to go live. Throughout this entire phase, we will act as the link between our client and the supplier. If desired, we will provide:
- Project governance: organising steering committees to set direction, make decisions, and provide oversight
- Project delivery management: alongside project management, we are involved in scope, budget and content
- Change management: supporting and training employees to work with the new solution
Expertises
Our areas of expertise can be divided into three pillars: insight, business model, and transformation. We continuously develop ourselves within these expertises, broadening and deepening our knowledge. For every service, we deploy the expertises that best match the client's needs.
Business model
- Value proposition
- Platform models
- Sales and Service Excellence
- Sustainable Business Model
- AI-driven innovation
Transformation
- Customer Journey
- Systems
- Market and Business Intelligence
- Digitalisation, Automation and AI
- Interim D-A-AI professionals
Modules
Our holistic approach, guiding from strategy right through to implementation, means that alongside our services, we've developed a number of supporting products and tools. These additional modules allow us to support our clients throughout the entire journey. It is, of course, possible to purchase the modules as standalone items.
TOOLS
- Network Business Model Canvas (including AI module)
- Customer Centricity Scan
- Marketing & Sales Game
- Learning management system
MASTERCLASSES
- Opportunities in Defence, Aerospace, Automotive and Industrial applications
- Diversity, Equity & Inclusion
- Market and Business Intelligence
- Customer Journey
Our customers
