…what the upcoming EU General Data Protection Regulation (GDPR) tries to prevent, by forcing companies to enable customers to access personal data; companies will at least be thinking of the…
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The future of the consumer-organisation power paradigm
…the PSD2 legislation related to consumer-organisation power paradigm. Safer and more competitive banking Without getting into too much detail, The PSD2 legislation stems from the in 2013 introduced PSD regulation…
Happiness makes the world go round: A view on why Bhutanian principles could increase company performance
…The first question to ask ourselves is this: how can we focus on happiness on a company level rather than on a personal level? To explore this, we take a…
A deep-dive is necessary to find colourful coral: why qualitative research matters for organisations
…example, a forum can be used to gather people’s opinions and beliefs on certain topics. Hybrid methods: hybrid methods refer to a combination of both quantitative and qualitative methods. Through…
Organise the shopping street as a company
…is, what other people think about that area. Collaborating and sending the same communication. Companies within the shopping area collaborate and send the same communication towards consumers. For example, they…
Go Agile! Recommendations to implement agile methods and tips to overcome barriers
…by sharing their progress on common boards visible to everybody. Agile often requires organisational change Starting to work agile also has attention points. It often requires organisational change and commitment…
The Paradox of Value Experience and Value Creation: Both a Pitfall and Opportunity for Organisations
…6-9 June 2017 This article is the third in the series of the Value Proposition Research Program. For further information on the Value Proposition Research Program, please visit our website….
How Smart Cities Improve Your Life
Currently, residents of mostly larger, innovative cities are privileged to encounter smart city applications. Soon enough, however, smart city solutions will affect everybody’s life. Before this widespread realisation, it is…
Future Of Customer Interaction
…are combined. Disruptions usually don’t come from a stand-alone development, but they generally are the composition of several trends that together reinforce the impact on the organisations’ business model. Nowadays…
Create The Ultimate Shopping Experience
…open to suggestions and are searching for the information before making a choice. Explorers are recreational-oriented within their task-orientation, since they are looking to browse easily, find more information and…