…alternative ways of propulsion for consumer markets as well, developing amongst others hybrid and full electric engines. Demand for these kind of propulsion systems increases, but not without a premise:…
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Facilitating your home-working team: the ABCDE managerial tips!
…So, find a right balance in keeping in touch and keeping a distance. For example, a major ‘no-go’ would be to check whether people are online on communication tools such…
TNXTOutlook 2020 – Trends and developments in the business environment
…decides to invest in an open platform in which everyone can share ideas and work together on different solutions. And for the best ideas; life-long free cruises on the new…
How to deal with the impact of COVID-19 on consumer behavior
…most of an uncertain situation, not only for the company and its employees, but also the consumers. Minimizing the short-term consequences Stay on the radar Invest in your customer relationships,…
Interview with professor Ad de Jong (Copenhagen Business School)
…the last years. The personal touch is lost for example. To overcome this challenge, ‘blended learning’ is a good alternative. In blended learning, ‘physical’ education is combined with online tools….
TNXTOutlook 2020 – Trends and developments in the public environment
…my personal information?” His digital assistant replies: “I can confirm that this company complies with all the privacy regulations and that it will not share this information with third parties”…
Interview with prof. Petra de Weerd-Nederhof
…come! I was working on a proposal for research funding for a Post-Doc project for sustainable business models. I remember working against the clock together with several colleagues at The…
NPS far from future-proof: VALEX as the new customer experience measurement tool for the coming decades
…question is often followed-up by other questions to find out the primary reason of choice. This enables organisations to divide customers into three categories: ones that absolutely love it (‘promoters’),…
TNXTOutlook 2020 – Trends and developments in the personal environment
…on time for their sports games. Being away for most of the day does mean that their lovely dog Willow will be home alone for quite a few hours. Of…
Interview with Sebastien Tondeur (MCI)
…and their communities. MCI is doing this by offering companies (including associations and non-profit organisations) solutions including online & offline events and services based on analytics, content and creative design….