Moving to organisation-wide scale too fast
Many organisations would prefer to roll an implementation plan out organisation-wide straight away. That does, however, skip over how the technology, toolkits and processes actually work out in practice. Stakeholders are then often involved late as well, while their support is exactly what determines whether the rollout succeeds. Once something turns out not to work, the consequences at organisation-wide scale are considerably larger and more costly. The result is a rollout that has to be corrected afterwards, when the problems could have been prevented beforehand.
From plan to tested practice
We develop the technology needed to make the implementation plan work in practice. We also make toolkits, so those involved know how to get started with the change. We involve stakeholders early, to build their support and use their input in the preparation. We adjust processes as well, so they match the new way of working. We then test these parts in a pilot at small scale, to make the solution ready for an organisation-wide rollout.
Ready for a broad rollout
The result is a solution that has not only been thought through, but also tested in practice. Technology, toolkits and processes are aligned and have proven their value in the pilot. Stakeholders were involved early, which builds support before the rollout takes place organisation-wide. Any bottlenecks have already become visible and been solved in the pilot phase, instead of only during a large-scale rollout. So the organisation starts the rollout not with an assumption, but with a proven approach.