Blockchain technology is hailed as the next big thing. Some say that the impact of this new technology on our daily lives is akin to the...
Platform thinking
In the shift from physical to virtual demand of products many retailers miss the train. Not because they don't try to go virtual, but due to...
Big Data Spurring The Future Of Healthcare
Nowadays, healthcare in general, is always one step behind; treatment of patients starts after the diagnosis. In many occasions, this is...
Making A Difference With Change Management
The ever and faster-changing marketplace demands organisations to be more agile, add value to customers and beat the competition while...
Professionalising customer support
The Next Organisation works with various clients. For inspiration, we like to share some cases. This time, the case of...
A Sophisticated Journey
Iconic British brands Jaguar and Land Rover, part of the TATA group, set themselves an ambitious target: to double the number of cars sold...