Insights are an important basis for strategy
We are continuously working on the latest trends and developments in the field of customers, companies and technologies. We conduct research, speak to clients and lead focus groups. Projects start with the collection of information that helps to bring the project to a higher level.
To help customers optimise successfully, we start by creating insight into the company itself, its customers and the market, and therefore in the social and technological trends that are important. We draw these insights from various research methods and help to better understand our clients and the situation in which they find themselves. That is why these methods are the first important step of a project.
FUTURE OF CUSTOMER INTERACTION
The world is changing faster than ever. That is why we are constantly looking at trends and developments that arise, from social developments on the one hand and technological developments on the other. These two perspectives provide insight for new business models in different sectors. We use these insights to rethink the business model together with clients.
MARKET INSIGHTS
Market insights show how the market works, who the most important market players are and the market developments. Think of the most important trends and developments in the value chains, including stakeholders, propositions and volumes.
BUSINESS INSIGHTS
Business insights provide a clear picture of where the organisation now stands. It provides insight into the current performance of the organisation. How customer-oriented is the organisation; what are the propositions; what do processes, people, IT infrastructure and the organisation look like and what are the costs/benefits.
CUSTOMER INSIGHTS
Customer insights answer questions such as 'who is the customer', 'what moves customers', 'what are the real needs', 'in what way does the customer want to meet those needs' and 'what value does that have for the customer'.
The Future of Customer Interaction | Video on Mega Trends
FUTURE OF CUSTOMER INTERACTION
The world is changing faster than ever. That is why we are constantly looking at trends and developments that arise, from social developments on the one hand and technological developments on the other. These two perspectives provide insight for new business models in different sectors. We use these insights to rethink the business model together with clients.
MARKET INSIGHTS
Market insights show how the market works, who the most important market players are and the market developments. Think of the most important trends and developments in the value chains, including stakeholders, propositions and volumes.
BUSINESS INSIGHTS
Business insights provide a clear picture of where the organisation stands. It provides insight into the current performance of the organisation. How customer-oriented is the organisation, what are the propositions, what do the processes, people, IT infrastructure and the organisation look like and what are the costs/benefits.
CUSTOMER INSIGHTS
Customer insights answer questions such as 'who is the customer', 'what moves customers', 'what are the real needs', 'in what way does the customer want to meet those needs' and 'what value does that have for the customer'.
The Future of Customer Interaction | Mega trends video
Growth by optimising and
innovating business models.
The Next Organization is a strategic consulting firm that specialises in improving the commercial performance of organisations. Together with our clients we innovate and optimise business models. Changing customer behaviour and social & technological developments are the starting point. Sustainable results are the goal; that is why we support our clients from strategy to implementation…and beyond. In this way we help achieve the desired growth and create the next organization.
We offer a wide range of advisory services, the most important of which we have listed below. In each consultancy process, we deploy the services that best fit our client's needs.
Some of the companies
we work with
