Advice from insight, business model innovation and transformation

Expertises

We work within various industries, including at international level, which has allowed us to build our expertise within the pillars of insight, business models, and transformation. We are constantly developing within these areas of expertise, broadening and deepening our knowledge. For each service, we deploy the areas of expertise that best suit our client's needs.

Insights

We are continuously working on the latest trends and developments in the field of customers, companies and technologies. We conduct research, speak to clients and lead focus groups. Projects start with the collection of information that helps to bring the project to a higher level.

Market Insights
Customer Insights
Business Insights

BUSINESS MODEL

A business model describes the logic of how an organisation creates, delivers and captures value; in a economic, social or cultural context. Innovating and optimising business models is at the core of our work and consists of various elements.

Value proposition
Sustainable Business model
Sales and service excelence

TRANSFORMATION

To make the strategy a success, we guide this transformation from A to Z. Transformation affects many areas of the company. This should not be done in isolation, but in consultation with all the elements involved.

Customer Journey
Systems (CRM/ERP)
Change management

Deployment of expertise

To determine which areas of expertise can best be deployed, together with the client we use the 'Driver Model' as a tool. After all, experience shows that optimisations and innovations are only successful when they are translated into all aspects of the organisation. From strategy, to tactical design and its operationalisation. When an organisation does not see the desired result, this model quickly makes it clear where improvement is possible. With that, it is therefore a good tool to understand what insights are required, what the business model looks like, and to ultimately bring about the desired transformation successfully.

Clear strategy for sharp focus

Organisations with a clear strategy are able to successfully align their people, processes, structures and systems. A strategy consists of four elements: proposition, marketing, distribution and service.

Tactical design for maximum performance

Successful (sales) organisations with a good commercial performance have set up the distribution in an unambiguous and coherent manner. By commercial performance we mean delivering maximum conversion and customer satisfaction in the most effective and efficient way possible.

Consistent steering of operations for lasting results

The management has a crucial role in this. Management and employees must be intrinsically motivated to achieve the objectives set out in the strategy. Completing the four pillars under management in a coherent way can help in this.